Caretrail: visit notes filed before the car door shuts.
A voice-first reporting app for home-care teams — record the visit, get a structured note, file it in two taps. Built for gloves, rain and one-bar signal.
Paperwork was eating the job.
Caretrail's carers spent 40+ minutes a day retyping visit notes at kitchen tables. The founders asked Pocketry Studio to make reporting disappear into the visit itself — without losing the audit trail regulators demand.
- Client: Caretrail, home-care SaaS, 120 teams
- Scope: iOS + Android, 9 weeks, audit to launch
- Platforms: iPhone-first, offline-capable Android
Record in the hallway, trust it in the audit.
One-thumb recording
A persistent record bar lives one tap away everywhere; big targets, no menus, works with gloves on.
Transcript to structure
Speech becomes sectioned notes — vitals, meds, observations — carers correct rather than compose.
Offline-first sync
Everything queues on-device with clear status; nothing is ever lost to a dead zone.
Notes filed same-day, every day.
Same-visit filing
Carers file from the doorstep instead of batching paperwork at night.
Audit-ready
Structured transcripts passed compliance review with zero rework.
Loved by teams
Rollout to all 120 teams completed without a single training session.